BeanPro
​Premium Coffee Machine Service Centre in the Heart of Sydney
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WELCOME
to BeanPro,
​Nestled in the heart of Mascot, Sydney, BeanPro is your ultimate destination for professional, reliable, and premium coffee machine and appliance servicing. With over 20 years of experience, our owners bring unmatched expertise, personally overseeing every detail of our service centre to ensure the highest standards of quality and care.
Why Choose BeanPro?
At BeanPro, we go beyond repairs – we offer a premium experience rooted in trust, excellence, and authenticity.
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Two Decades of Expertise: With a legacy spanning over 20 years, we’ve serviced all major brands across Australia, earning the trust of households, businesses, and baristas.
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Authorised Service Centre: BeanPro is an authorised service centre for the most prestigious brands, including Breville, Nespresso, Lelit, and Baratza.
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Australian Owned & Operated: As a 100% Australian-owned business, we proudly uphold Australian ethics and values, placing integrity, quality, and customer satisfaction above all else.
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Premium Location with Convenience: Situated in Mascot, our centre offers reserved underground parking, making your visit seamless and stress-free.
Experience the BeanPro Difference
At BeanPro, we combine technical expertise with a deep respect for the brands we work with. We recognise the craftsmanship behind every machine and ensure that each service reflects the legacy of the premium brands we represent.Our work isn’t just about fixing appliances – it’s about restoring your trust, preserving your appliance’s longevity, and delivering a service experience as premium as the coffee you love.
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What can you expect from BeanPro?At BeanPro, we work directly with manufacturers to ensure a seamless and trustworthy service experience. When you leave your machine with us, you can have complete peace of mind. All communication regarding your machine is handled directly with the manufacturer’s support center, eliminating the need for middlemen. By partnering with an authorized company service center like ours, you can be assured of quality, transparency, and efficiency in resolving your machine issues
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What if I can’t carry the machine?At BeanPro, we prioritize providing premium service to everyone. If you are elderly, pregnant, have a physical disability, or face any physical challenges, our skilled technicians are always ready to assist you in carrying your machine. Let us know your needs, and we’ll ensure you receive the support you require.
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Is there a lift facility available?Yes, we provide a lift facility conveniently located in our underground parking area for easy access.
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Where is the parking located?We provide a secured, designated underground parking facility for our clients and visitors. Look for signboards marked with our company name, BeanPro.
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What happens after the machine is delivered?Once we receive your machine, our technicians will diagnose the unit and share their findings with the manufacturer. The manufacturer will then provide you with a quote and an estimated completion time for the repairs.
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What is the usual turnaround time for repairs?The standard turnaround time for most repairs is three business days.
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Whom should I contact for information about my machine?For updates on your machine, please contact the manufacturer directly and provide them with your Work Order Number. They will provide you with the latest status.
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What is a Work Order Number, and why is it important?A Work Order Number is a unique identifier assigned by your machine’s manufacturer when you report an issue to their customer support team. This number is essential for tracking the status of your machine and allows us to process your request efficiently. Please ensure you have this number when contacting us, as it contains all the necessary details about your machine.
FAQ’s
​Contact us
Address
​Suite 1A, 629 Gardeners Road, Mascot, NSW 2020
(Opposite Gardeners Place Shopping Centre)
Contact
+61 432 891 157
Opening Hours
Mon - Fri
10:00 am – 06:00 pm (AEST)
Saturday
Closed
​Sunday
Closed